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Shipping Policy
KBC - The Single Source for All Your Horse Needs
At KBC International, we work with you to ship your quality equine supplies in the fastest and most economical way possible. If you have your own Fed Ex or UPS account let us know and we can ship it that way.
Most In stock orders are processed and shipped within two to three business days!
All international orders will be processed manually by a KBC customer service representative. We will respond to your order request as quickly as possible via email. You can count on KBC for quality service and quality products when you need your equine supplies FAST.
If we don’t have it, we’ll get it!
We will attempt to ship complete orders; however, if for some reason an item is on backorder, partial orders may be shipped in order for you to get your items as quickly as possible. We will notify you in a timely manner if an item is backordered. That way you can decide whether to wait, choose another item, or cancel the backordered item!
We offer Fed Ex and UPS shipping!
We normally ship via Fed Ex and UPS ground, however you may also choose to ship via 2nd Day Air or Next Day Air. Shipping charges are calculated automatically when checking out of our online store based on current Fed Ex or UPS rates.
Special Delivery Requirements Regarding Vaccines:
KBC cares about quality when it comes to the health of your horse. Regulations require that vaccines must be shipped in refrigerated packaging. We ship via 2nd Day Air or your order can be expedited at an additional cost via Next Day Air.
*Please note— Additional Charge for Special Items:
Oversized items and items that require special handling may require additional freight. Therefore, the shipping charge indicated on your order may differ somewhat from the actual shipping charged to you. We have made every effort to identify those items requiring additional freight in the item description when you order. You will be notified of any changes in the shipping amount via email.